PLAN-DO-CHECK-ACT ≠ PLAN-DO-WALK-AWAY

WHAT IS PDCA? The Plan-Do-Check-Act (PDCA) cycle is also known as the Shewhart Cycle or, more famously in the world of Quality Management as, the Deming Cycle of Never-Ending Improvement. It was originally called the PDSA cycle where S represented the word “Study” but it was modified in the context of Japanese manufacturing improvement programmes,…

Finding inspiration in books (2)

What are your favourite 📕 books when it comes to attracting new customers? We recently came across David Ogilvy’s book “Confessions of an Advertising Man”. What we most love are the timeless insights it provides on direct marketing, managing a business, and managing customers. 🎬 Watch this video to learn more about David Ogilvy’s success…

XTENSOS signs partnership agreement with PECB

I am delighted to be able to announce that XTENSOS has just signed a 3-year partnership agreement with PECB, a global certification company, headquartered in Montreal, Canada. (See PRESS RELEASE below) Under this agreement, XTENSOS will distribute and deliver PECB certified training courses across a number of designated countries in Europe. These certified courses will…

Play for fun, play to learn

Have some fun and test your teamwork, time management and problem solving skills while playing a video game in single-mode player or with your family.

Finding inspiration in books

What are the books that impacted you as a professional, manager or business owner? Man’s Search for a Meaning is one of the books that inspires our CEO, Paul McManus. Some of the business lessons that can be learned from this book: ▸Resilience & adaptation are crucial to survival. ▸Service is about helping others however…

Women in Business – a short history

We wish everyone a very happy and fulfilling ​International Women’s Day ​! As a company focused on professional development, ​XTENSOS acknowledges all of the generations of women who overcame challenges, inspired dreams and created opportunities for the professional development of both current and future Women in Business. We have created a material dedicated to all…